PARIS — February 1, 2012 — Lectra, the world leader in integrated technology solutions dedicated to
industries using soft materials-textiles, leather, industrial fabrics, and composite materials-is
pleased to announce significant investments in India with the opening of two new offices, based in
Delhi and Tirupur, one International Call Center in Bangalore and with the strengthening of its
sales and distribution network in India.
Lectra has been present in India since 1998 and opened its own subsidiary based in Bangalore
in 2008. “India is a fast-developing key market for Lectra. We have established a strong position
in India, particularly in the apparel, automotive, wind energy, and aerospace markets. Indian
manufacturers have now reached a critical size, and they require local expert support to optimize
the benefits they can have by using Lectra solutions,” said Daniel Harari, Lectra CEO. “Considering
all these requirements in India, Lectra has decided to considerably reinforce its presence and make
significant new investments by doubling its Indian team from 12 to 24 people, opening two more
offices and an International Call Center in Bangalore, and strengthening its sales and distribution
network and relationships with local partners. The expanding Indian domestic market is contributing
to growth in the manufacturing segment, especially in the fashion and automotive industries, where
Lectra has developed unrivaled, worldwide, innovative, and extensive knowledge and best practices
with leading global brands and suppliers.”
“The Indian manufacturing sector’s strength-especially across fashion, automotive and wind
energy industries-is the availability of raw materials and skilled labor, growing domestic demand,
and the ability to manufacture a variety of products meeting both the domestic and export
requirements. In recent years, due to the global economic situation, the manufacturers have been
focusing on reducing the cost of manufacturing and improving productivity to be competitive in the
market,” said Laxmanasandra Jayaram (L.J.) Prashanth, Managing Director, Lectra India. “Our
customers, who have deployed our solutions, benefit by increasing productivity, optimizing their
existing infrastructure, and reducing substantial costs to maintain their profitability and expand
their business even in difficult market situations”.
Lectra opens two new offices in Delhi and Tirupur to support Lectra customers in North
India states and in Tamil Nadu and Kerala
As part of its strategy of enhancing proximity with customers and strengthening its presence
in India, Lectra announces the opening of two new offices located in Delhi and Tirupur. The Lectra
Delhi office will cover states in North India, where many fashion companies and the automotive hub
are based, and the Lectra Tirupur office will cover the southern states of Tamil Nadu and Kerala.
Tirupur is the foremost garment cluster in India and has a significant presence at the lower end of
the international hosiery and knitwear market. This cluster accounts for more than 50% of cotton
knitwear exports from India.
In each of these new offices, Lectra has appointed a team of solutions experts and field
service engineers with rich industry experience to support the needs of Lectra customers. All other
Indian states will continue to be covered by the existing office in Bangalore.
Lectra also opens an International Call Center in Bangalore to quickly leverage customers’
technical queries
With an objective of helping its customers optimize the use of Lectra solutions and receive
the most efficient technical support and reduce downtime, including Lectra’s unique Smart Services,
Lectra has opened a new International Call Center based in Bangalore entirely dedicated to its
Indian customers and staffed with Lectra experts. This call center includes a dedicated team of six
solution specialists with rich technical expertise and is supported by a team of field service
engineers in the regions. The new International Call Center will be connected with the five
existing Lectra International Call Centers, located in France (Bordeaux-Cestas), North America
(Atlanta), Spain (Madrid), Italy (Milan), and Asia-Pacific (Shanghai), and will benefit from
Lectra’s worldwide expertise and extensive know-how.
Lectra has strengthened its sales and distribution network in India and has reinforced its
strategic partnerships with local partners
In line with its development strategy to support India’s fast-growing market, Lectra has also
decided to strengthen its sales and distribution network by collaborating with three Indian sales
partners, all having a very strong local presence in specific Indian regions: Magnum Technology
Solutions, its historical partner, already working with Lectra for the states of North India;
Imperial Group of Companies, recently appointed as sales partner for the states of Maharashtra and
Gujarat; and Alpine Knits, recently appointed as sales partner for the states of Tamil Nadu and
Kerala. Their role will be to help identify business opportunities within Lectra’s realm that will
handle implementation, training activities, support… to guarantee optimum quality under long-term
relationship with its clients.
Posted February 14, 2012
Source: Lectra